LiveZilla Live Chat Software

Tips for buying Prepaid Electricity

Note

With Prepaid24Online, making it so convenient to buy your prepaid electricity, try to affect your transaction with Prepaid24Online when you have at least 2 days electricity left ( 100 units +), this way, should there be a delay at any third party (banks, municipality, service provider), it will not have an immediate effect on your day to day living.

Note

Your Electricity meter number is usually an 11 digit number (could be shorter) and contains no letters of the alphabet. If you are not sure what your number is, look on a previous voucher slip and you will find the number there. E.g 04076555165

Note Our technology makes it possible for transactions to happen in real time. But we are dependent on 3rd parties that we have no control over. These parties are the banks, municipalities and cell phone service providers. If any of these parties are down, transactions might take a bit longer. Should this happen we will always try to post a bulletin on our Facebook pages and the electricity page.
Note

If you didn’t receive your token in 15-20 minutes there is a good chance that there is a problem with one of these third parties. If you have not received your token within 20 min, please complete the contact us section on or support pages, remember to supply us with your electricity meter number, cell number and municipality. You can also send through proof of payment. By doing this you will ensure that you will be recharged in the fastest possible time.

Note

In spite of third parties services, 99.2% of transactions take 10 minutes or less through Prepaid24Online.

Note

If you qualify for FREE electricity units, you will be receiving two codes to punch into your electricity meter. Remember to punch in both.

Note

You can download our Prepaid24 Mobile App now for Safe and Secure access to Emergency Electricity Tokens - stored for those unforeseen circumstances.

 

First Prev 1 2 3 4 5 6 7 8 9 10 Next Last
I would like to thank the Prepaid24 Consultants for their super fast response on the Online Live Support Platform and making prepaid electricity purchase hassle free. Posted via HelloPeter by Jacqueline Human from on 4th December 2017
Thank you Prepaid24, I appreciate your assistance with my inquiry. Posted via HelloPeter by Line Rudolph from on 4th December 2017
Thanks for your Excellent assistance with my first time use of Prepaid24. Your product knowledge made an impression on me. Thanks for helping me to trust your systems. Posted via HelloPeter by Henk Cloete from on 4th December 2017
Compliments to The Prepaid24 Support Online Consultant for being prompt and efficient. Will recommend them any day. Posted via HelloPeter by Wouter Havenga from on 4th December 2017
Amazing! Within 5 minutes of my transaction, 10 minutes later I was contacted by a Prepaid24 Support Consultant. Posted via HelloPeter by Linda Richards from on 4th December 2017
I made an EFT payment from my bank to Prepaid24 Electricity using the wrong reference number. I was notified per SMS and I contacted the Prepaid24 Support Consultant on their website on Live Chat. She was extremely helpful and fixed my problem in no time. I would like to comment her. Minie Posted via HelloPeter by Minie Botha from on 29th November 2017
Awesome online Support response from Prepaid24, the consultant quickly assisted me to process payment to the correct meter no. Posted via HelloPeter by Anton Titus from on 29th November 2017
Good day I just want to thank your Prepaid24 Support Consultant for his service today. He really helped me a lot. Thanks Prepaid24 Electricity. Posted via HelloPeter by Wilma Wessels from on 27th November 2017
Helpful service I had a problem where I couldn't locate what I had bought and paid on a certain date, to which a Prepaid24 Consultant helped me immediately as well as letting me know about recurring payment plans as well as shortcut to Prepaid24. I have never had bad experiences with Prepaid24 before. Thank you Prepaid24 for your help as well as excellent customer service. Posted by Whitney from on 22nd November 2017
Great service from a Prepaid24 Support Consultant A huge thumbs up to a Prepaid24 Support Consultant. After attempting to recharge an airtime voucher through Prepaid24 online services; the data wasn’t credited to my account, I contacted both the Cellular Provider and Prepaid24. The Cellular Provider continuously refused to acknowledge the fault but the Prepaid24 Support Consultant refused to give up. Due to the lack of accountability I cancelled my Cellular contract, however the Prepaid24 Consultant persisted and over a month later, finally the Airtime provider credited my account. A huge thumbs up to Prepaid24 Consultant. Posted via HelloPeter by Junaid from on 21st November 2017
Thank you!! A Prepaid24 Consultant assisted me even though my request was not his to handle. He was very helpful and didn’t just say no. Prepaid24 should be proud to have him. Posted by Monique Swart from on 20th November 2017
I made an error on my online electricity order and the Prepaid24 consultant corrected it quickly, efficiently and politely. Posted via HelloPeter by Gloria Owens from on 16th November 2017
First Prev 1 2 3 4 5 6 7 8 9 10 Next Last