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Prepaid24Online is a brand supported by Prepaid24.

At Prepaid24 we are committed to positively enhancing the quality of life of everyone we come into contact with.

We value and embrace

  • Open, honest communication and relationships
  • Caring and respectful friendliness
  • Humbleness and trustworthiness
  • Fostering positive team and family spirit
  • Passion and determination
  • Innovative change
  • Accountability and reliability
  • Integrity and transparency
  • Good stewardship
  • Healthy humour and Fun

Our Product:

We specialize in providing a client experience and service that is unrivalled in South Africa while facilitating the sale of prepaid products for some of the mayor South African Municipalities and major Cellular Communication Networks. Some of the municipalities we represent are City of Cape Town, City Power, Tswane, George and Mangaung - to name a few.The full list can be viewed in our Electricity section). In addition, more than 3,6 million Escom prepaid meters, across the country, can be recharged by Prepaid24.

Prepaid24 has developed customised software that facilitates real time transactions when money is transferred through EFT. 99.8% of transactions, when done by following our easy steps, will take less than 10 minutes.

The privately owned company was formed in 2009 and is strategically aligned with CiGi cell who is partially owned by Bluelabel Technologies - the largest reseller of prepaid airtime and electricity in South Africa.

Some would say, we are in the Prepaid business, but at Prepaid24 we believe we are in the people business. For this reason you will find this phrase, everywhere you see our name: "Consistently exceeding your expectations"

Prepaid24Online also provides quick and effortless access to prepaid electricity and airtime through the mobi site at




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I would like to thank the Prepaid24 Consultants for their super fast response on the Online Live Support Platform and making prepaid electricity purchase hassle free. Posted via HelloPeter by Jacqueline Human from on 4th December 2017
Thank you Prepaid24, I appreciate your assistance with my inquiry. Posted via HelloPeter by Line Rudolph from on 4th December 2017
Thanks for your Excellent assistance with my first time use of Prepaid24. Your product knowledge made an impression on me. Thanks for helping me to trust your systems. Posted via HelloPeter by Henk Cloete from on 4th December 2017
Compliments to The Prepaid24 Support Online Consultant for being prompt and efficient. Will recommend them any day. Posted via HelloPeter by Wouter Havenga from on 4th December 2017
Amazing! Within 5 minutes of my transaction, 10 minutes later I was contacted by a Prepaid24 Support Consultant. Posted via HelloPeter by Linda Richards from on 4th December 2017
I made an EFT payment from my bank to Prepaid24 Electricity using the wrong reference number. I was notified per SMS and I contacted the Prepaid24 Support Consultant on their website on Live Chat. She was extremely helpful and fixed my problem in no time. I would like to comment her. Minie Posted via HelloPeter by Minie Botha from on 29th November 2017
Awesome online Support response from Prepaid24, the consultant quickly assisted me to process payment to the correct meter no. Posted via HelloPeter by Anton Titus from on 29th November 2017
Good day I just want to thank your Prepaid24 Support Consultant for his service today. He really helped me a lot. Thanks Prepaid24 Electricity. Posted via HelloPeter by Wilma Wessels from on 27th November 2017
Helpful service I had a problem where I couldn't locate what I had bought and paid on a certain date, to which a Prepaid24 Consultant helped me immediately as well as letting me know about recurring payment plans as well as shortcut to Prepaid24. I have never had bad experiences with Prepaid24 before. Thank you Prepaid24 for your help as well as excellent customer service. Posted by Whitney from on 22nd November 2017
Great service from a Prepaid24 Support Consultant A huge thumbs up to a Prepaid24 Support Consultant. After attempting to recharge an airtime voucher through Prepaid24 online services; the data wasn’t credited to my account, I contacted both the Cellular Provider and Prepaid24. The Cellular Provider continuously refused to acknowledge the fault but the Prepaid24 Support Consultant refused to give up. Due to the lack of accountability I cancelled my Cellular contract, however the Prepaid24 Consultant persisted and over a month later, finally the Airtime provider credited my account. A huge thumbs up to Prepaid24 Consultant. Posted via HelloPeter by Junaid from on 21st November 2017
Thank you!! A Prepaid24 Consultant assisted me even though my request was not his to handle. He was very helpful and didn’t just say no. Prepaid24 should be proud to have him. Posted by Monique Swart from on 20th November 2017
I made an error on my online electricity order and the Prepaid24 consultant corrected it quickly, efficiently and politely. Posted via HelloPeter by Gloria Owens from on 16th November 2017
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